Flexible Location Retail Store Volunteer

Job type: Volunteer
Salary: Voluntary role
Contact name: Farleigh Hospice

Contact email: volunteer@farleighhospice.org
Job ref: 002062
Published: 9 months ago

How you can help?

Do you sometimes have free time and can be flexible between locations? Are you able to help assist in tasks necessary for the successful running of the shop at short notice? With the direction and guidance of the Store Manager you could be who we are looking for. Training will be given on how to steam clothes, tag items, customer service.


When can you help?

Flexible opportunities Monday through to Saturday in locations around mid-Essex at one of our stores.


Typical tasks include:


*        Preparing items for sale e.g. tagging clothes and putting them on a hanger

*        Steaming clothes

*        Helping and engaging with customers who are dropping off donations

*        Answering telephone calls (if necessary)

*        Recording donations drop-offs

*        Gift Aid labelling and promoting Gift Aid to customers

*        Helping on the shop floor


What are we looking for?

  • You don’t need any specific skills or experience to volunteer but a positive attitude and excellent customer service skills are key

  • Experience in retail would be desirable, but not necessary

How we will support you

We can offer you ‘taster’ sessions in order for you to see what volunteering with us will be like.  Once you decide you wish to continue volunteering, we will ensure you are shown how to carry out each of the tasks and are fully trained in the jobs you do with guidance from the store manager. We will ensure that you familiarise yourself and comply with the Health and Safety Policy, Fire Procedure, Manual Handling, GDPR and any other training where appropriate.


What are the minimum requirements?

You need to have the physical ability to fulfil the requirements of the role including safe moving and handling of donations.  Driving license and use of a car is useful but not essential.


What you can get from volunteering: 

  • A chance to work in a friendly team, make new friends and meet a diverse group of people

  • The time to develop your confidence and interpersonal skills

  • The ability to gain valuable retail work experience to add onto your CV and to learn new skills

  • Flexibility to fit with your lifestyle

To apply, please click here


*Thank you for contributing to the valuable work of Farleigh *Hospice. Please do not hesitate to contact us at volunteer@farleighhospice.org or call 01245 933735 if you require any further information.